Terms of Use

MigraTech Pty Ltd — ABN 45 596 350 923

Effective date: 22 August 2026 · Version 1.0

These Terms of Use (“Terms”) govern your access to and use of the MigraTech public tools, client portal, and related services (collectively, the “Services”) provided by MigraTech Pty Ltd. By accessing or using the Services, you (“User”, “you”, “your”) agree to be bound by these Terms.

1. Definitions

“AI Tools” means the publicly accessible tools on the MigraTech website that use artificial intelligence or algorithmic models to generate outputs, including but not limited to the Pathway Checker, Points Calculator, Occupation Search, Document Readiness Checker, Processing Time Estimator, Visa Cost Estimator, and English Equivalency Tool.

“Client Portal” means the secure online portal through which you may view the status of your migration case, upload documents, and complete questionnaires, where access has been provided to you by your migration agent.

“Migration Agent” or “Agent” means a registered migration agent who uses the MigraTech platform to manage migration cases.

“Tool Outputs” means any output, result, score, assessment, estimate, recommendation, or other information generated by the AI Tools.

2. Nature of the Services

2.1 Information Only

The Services are provided for general informational purposes only. Nothing provided through the Services constitutes immigration assistance, migration advice, or legal advice within the meaning of the Migration Act 1958 (Cth) (“Migration Act”).

2.2 Not a Migration Practice

MigraTech is a technology company. MigraTech is not a registered migration agent, a law firm, or a provider of immigration assistance. MigraTech does not employ or engage registered migration agents to provide advice through the Services.

2.3 Professional Advice Required

Under the Migration Act, only a registered migration agent or a legal practitioner can provide immigration assistance in Australia. Before making any decisions about your migration pathway, visa application, or related matters, you must obtain independent advice from a registered migration agent or qualified legal practitioner.

3. AI Tools — Critical Disclaimers

3.1 No Guarantee of Accuracy

Tool Outputs are generated by algorithmic models based on publicly available information, historical data, and generalised eligibility criteria. MigraTech makes no representation or warranty, express or implied, as to the accuracy, completeness, reliability, currency, or suitability of any Tool Output. Without limiting the foregoing:

• Pathway Checker results are indicative estimates only. Actual visa eligibility depends on your individual circumstances, supporting evidence, and the assessment criteria applied by the Department of Home Affairs (“DHA”) at the time of application. A pathway identified as “eligible” does not mean your application will be approved.
• Points Calculator results are estimates based on the information you provide. The actual points assessment is conducted by DHA and may differ from the estimate provided.
• Occupation Search results reflect publicly available occupation lists which may change without notice. Inclusion of an occupation in search results does not guarantee that it will be on the relevant list at the time you lodge an application.
• Processing Time Estimator results are based on historical data and publicly available DHA statistics. Actual processing times vary significantly and are subject to DHA operational priorities, individual case complexity, and external factors.
• Document Readiness and other assessment tools provide general guidance only and may not reflect the specific evidentiary requirements of your visa subclass or individual circumstances.

3.2 Not Personalised Advice

Tool Outputs are generated based on the limited information you provide through the AI Tools. They do not account for the full range of factors that may affect your migration prospects, including but not limited to:

• health and character requirements;
• prior visa history, refusals, cancellations, or compliance issues;
• changes to legislation, regulations, Ministerial Directions, or DHA policy;
• skills assessment requirements specific to your occupation and assessing authority;
• state and territory nomination criteria and availability; and
• any other individual circumstances relevant to your case.

3.3 Your Responsibility

You acknowledge and agree that:

• you must not make any migration decision, lodge any visa application, or take any action in reliance on Tool Outputs without first obtaining independent professional advice;
• MigraTech is not responsible for any decision, action, or omission you take based on, influenced by, or related to any Tool Output;
• Tool Outputs may be outdated, inaccurate, or incomplete, and you use them at your own risk; and
• you are solely responsible for verifying the accuracy and applicability of any information provided through the Services.

4. Agent Matching and Lead Generation

4.1 Agent Directory

The Services may include functionality that allows you to express interest in engaging a registered migration agent. MigraTech facilitates introductions between prospective clients and registered migration agents but does not recommend, endorse, or guarantee any particular Agent.

4.2 No Agency Relationship

MigraTech is not a party to any engagement between you and a Migration Agent. Any agreement for migration services is between you and the Agent directly. MigraTech bears no responsibility for the quality, accuracy, timeliness, or outcome of any services provided by any Agent.

4.3 Data Sharing with Agents

If you submit an inquiry through the agent matching functionality, the information you provide (including your name, contact details, visa interests, and profile data) will be shared with one or more Migration Agents for the purpose of facilitating a consultation. By submitting an inquiry, you consent to this sharing. See our Privacy Policy for further details.

5. Client Portal

5.1 Access

If your Migration Agent provides you with access to the Client Portal, you may use the Client Portal to view case status, upload documents, and complete questionnaires. Access is subject to these Terms.

5.2 Accuracy of Information

You are responsible for ensuring that all information and documents you provide through the Client Portal are accurate, complete, and current. Inaccurate or incomplete information may adversely affect your migration case.

5.3 No Advice Through Portal

Information displayed in the Client Portal (including case status, milestone tracking, and deadline information) is provided for informational purposes only and does not constitute migration advice. Consult your Migration Agent for advice regarding your case.

6. Accounts and Security

6.1 Account Creation

You may be required to create an account to access certain features of the Services. You must provide accurate and complete information when creating an account.

6.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you become aware of any unauthorised use of your account.

6.3 Age Requirement

You must be at least 18 years of age to use the Services.

7. Privacy and Data Protection

7.1 Privacy Policy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, store, and disclose your personal information.

7.2 Consent

By using the Services, you consent to the collection and use of your personal information as described in the Privacy Policy.

7.3 Sensitive Information

Some of the information you provide through the Services may constitute sensitive information under the Privacy Act 1988 (Cth), including information about your nationality, ethnic origin, health, or criminal history. By voluntarily providing this information, you consent to its collection and use for the purposes described in the Privacy Policy.

8. Intellectual Property

8.1 Ownership

All intellectual property rights in the Services, including the software, AI models, user interface, content, and branding, are owned by MigraTech or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for personal, non-commercial purposes in connection with your migration enquiries.

8.2 Restrictions

You must not:

• copy, reproduce, modify, or create derivative works of any part of the Services;
• reverse engineer, decompile, or disassemble the Services;
• use the Services for any commercial purpose, including reselling Tool Outputs;
• scrape, harvest, or systematically collect data from the Services; or
• use the Services in any manner that infringes the intellectual property rights of MigraTech or any third party.

9. Warranty Disclaimer

9.1 As-Is Basis

To the maximum extent permitted by law, the Services are provided on an “as-is” and “as-available” basis. MigraTech expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

9.2 No Warranty of Results

MigraTech does not warrant that the Services will meet your requirements, that operation of the Services will be uninterrupted, timely, secure, or error-free, or that any Tool Output will be accurate, reliable, or complete.

9.3 Preservation of ACL Rights

Nothing in this section excludes or modifies any guarantee, right, or remedy under the Australian Consumer Law that cannot be excluded or modified by agreement.

10. Limitation of Liability

10.1 Exclusion of Liability

To the maximum extent permitted by law, MigraTech excludes all liability for any loss, damage, cost, or expense (whether direct, indirect, consequential, special, or exemplary) arising out of or in connection with:

• any decision, action, or omission by you based on, influenced by, or related to any Tool Output or any information provided through the Services;
• any visa application that is refused, delayed, or subject to a Request for Further Information;
• any inaccuracy, error, or omission in any Tool Output or other information provided through the Services;
• any interaction, engagement, or dispute between you and a Migration Agent;
• any loss of opportunity, including loss of eligibility for a visa pathway due to changes in law, policy, or processing times; and
• any interruption, suspension, or unavailability of the Services.

10.2 Cap on Liability

To the extent that liability cannot be excluded under section 10.1, MigraTech’s total aggregate liability under or in connection with these Terms is limited to AUD $100.

10.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded, restricted, or modified under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). To the extent that any such guarantee applies, MigraTech’s liability is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

10.4 Consequential Loss

To the maximum extent permitted by law, MigraTech is not liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of opportunity, loss of expected savings, emotional distress, or any costs associated with obtaining alternative immigration advice.

11. Indemnification

You agree to indemnify, defend, and hold harmless MigraTech, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Services;
• any breach of these Terms;
• any decision or action you take based on Tool Outputs or information from the Services; and
• any inaccurate or incomplete information you provide through the Services.

12. Termination

12.1 By You

You may stop using the Services and close your account at any time.

12.2 By MigraTech

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice.

12.3 Survival

Sections 3, 8, 9, 10, 11, and 14 survive termination of these Terms.

13. Modifications

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Services after any modification constitutes acceptance of the modified terms. It is your responsibility to review these Terms periodically.

14. General

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

14.2 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and MigraTech in relation to your use of the Services.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

14.4 Waiver

A failure by MigraTech to exercise any right under these Terms does not constitute a waiver of that right.

14.5 No Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent.